Services

 

Google Apps Setup Services

We’ve got you covered with an extensive range of Support services. Need more? We’ve also got premier support services to provide a one-to-one connection, should you require it. Priority eMail services are supported by our direct-connect telephone service.

Our support services include;

How To Manage A Successful Deployment

  • Understanding Google Apps
  • Registration
  • Verifying Domain Ownership
  • Getting a New Domain

How to manage your dashboard

  • Dashboard
  • User Accounts
  • Domain Settings
  • Advanced Tools

Managing the Services

  • Email
  • Calendar
  • Docs
  • Sites and Pages
  • Policy Management and Message Recovery

Fixing Problems

  • Error Messages
  • Password Issues
  • MX Records
  • CNAME Records

Google Apps Training

We provide a comprehensive online training geared to get your Google Apps operation up and running quickly and efficiently. Simple-to-follow instructions will help you manage a successful deployment. Our online step-by-step approach will take you through subjects like;

  • Understanding Google Apps
  • Getting a new domain
  • The registration and deployment processes
  • Managing your services
    • Email
    • Calendar
    • Docs
    • Sites & pages
  • Policy management and message recovery
  • How to fix a problem.
  • Other training services include;
  • Getting Started Guides for Mail and Calendar
  • Training/Change Management Consultation
  • Training Webinars

Getting Started Guides for Mail and Calendar – $800

Prepare your teams with customized Getting Started Guides for Mail and Calendar. These guides will assist your users with the initial setup, data migration and basic usage of Google Apps. Print out the guides or store them in Google Docs for easy updates.

Training/Change Management Consultation – Starting at $110/hour

Do you have questions about how to incorporate change management policies into your Google Apps training strategies? We will provide you with a training and change management recommendations. We will help you conduct a training needs analysis and advise you on the best training solutions for your

Training Webinars – Starting at $399

Engage your team with a high energy and informative Google Apps Webinar! All of our webinars are customized to your organization’s policies and procedures surrounding Google Apps. Our webinars include a one hour training consultation, live Q&A session, wmv video recording of the sessions and reports detailing registration and attendance statistics.

Topics Include:

  • Introduction to Communication and Collaboration with Google Apps
  • Mail, Calendar, Docs, and/or Sites
  • Google Mail and Calendar for Administrative Professionals
  • Help Desk Training
  • Google Apps for Educators

Google Apps Migration

If you company already uses Exchange with Outlook, Google Apps provides a migration service as to not interupt your work.

Migrate from Microsoft Exchange to Google Apps

Organizations leaving Microsoft Exchange for Google Apps are ready to leave behind a rigid, old-fashioned legacy platform for an IT solution that is as efficient as it is innovative.  Our migration experts know the various factors that need to be considered when coming from Exchange; some of the topics we cover during the planning and pilot phases include:

  • Mail Coexistence/Routing. When we migrate your company’s early adopters to Google Apps, other members of your organization are still going to be on Microsoft Exchange until we complete the migration, leaving both platforms operational for some period of time.  Managing coexistence and ensuring that everyone still communicates without difficulty is paramount during this phase.
  • Free/Busy Time. Much like mail coexistence, availability of querying calendar Free/Busy time is a requirement we meet to smooth your transition.  Users on Microsoft Exchange and users on Google Apps will still be able to see and overlay each other’s calendars.
  • Directory Synchronization. Likewise, directory sync ensures that users on both platforms can access each other’s contact information to easily communicate with co-workers.
  • Data Migration. Our team will walk you through the options concerning the migration of mail, calendar and contact data.  Depending on how comprehensively your personnel uses mail, calendar and contacts, this phase can be one of the most time consuming, but arguably the most important.
  • Mobility. Many organizations have options to send and receive data to mobile devices. We know that constant communication is important and we strive to keep the same options availability to you for your mobile devices.
  • On-premise vs. Hosted Exchange. Over time, Exchange has developed so that certain clients are using on-premise servers, while others work with hosted, or outsourced, Exchange servers. In either case, we can handle the transition, and configuring your migration will proceed smoothly.

Google Apps Mobile Sync

Google Apps is accessible from a variety of mobile phones, including BlackBerry devices, the iPhone, Windows Mobile and many less powerful mobile phones. We offer multiple syncing capabilities so that you can access your Google Apps account when you’re on the go.

Google Apps Outlook Sync

Google Apps can work with Outlook and other application clients, so your employees can continue using a familiar interface on the front-end, while Google Apps’ servers works on the back-end, helping you save on significant costs for your business.

Product Recommendation Details
Microsoft Outlook
Email: Google Sync for Microsoft Outlook Fast mail sync
Calendar: Google Sync for Microsoft Outlook Calendar sync for all recurrence patterns
Contacts: Google Sync for Microsoft Outlook Contacts sync for all Outlook fields, Global Address List for autocomplete and contacts lookup, Free/busy lookup